THINKING

A. DEFINITION OF THINKING:

  • Stimulation of brain for anything is called Thinking.
  • To use the mind in active way to form new connected ideas.
  • MODES/ FORMS OF THINKING:

Deliberate thinking takes three basic forms:

  1. Analyzing: A Greek word “analus = resolution into simple parts”. Means tracing of things to their sources and the discovery of general principles underlying specific phenomenon.
    1. Synthesizing: A Greek word “sunthesis = result of building up separate elements”. Or putting together of parts so as to make up a complex whole. All synthesis process are creative.
    1. Valuing/ Evaluation: A French word “evaluar” means thinking about something in relation in values & standards. The perception & response of values is associated with a wide range of emotions and feelings which vary from individual to individual.
  2. TYPES OF THINKING:

J.P GUIL FORD suggested the types into following:

  1. Converging thinking: In this type, we select a single correct solution out of several alternatives.
  2. Diverging (Creativity) thinking: in this type, we generate as many different solutions as possible.
  3. LEVELS OF THINKING:

According to the Sigmund Freud, the mental activity of an individual categorized into three levels as:

  1. Conscious Level:   Conscious mind is concerned with immediate present awareness. It is involved in deliberate thinking, problem solving and decision making
    1. Foreconcious level: Foreconcious level mind is the store house of the memory. It is possible to recall data facts and experience which can readily become conscious.
    1. Unconscious level: Below the level recall lies a store house experience through the desires & feelings which once conscious, but are completely forgotten now.
  2. CREATIVE THINKING:
  3. It is a way of creating new ideas.
  4. It leads to the nature in flexibility of choice & it gains in quality of decision.
  5. There are four aspects of creativity:
  6. Ideas or product created
  7. Process of creating
  8. Person of creator
  9. Environment of creative thinking
  10. STEPS OF CREATIVE THINKING:

There are five steps of creative thinking:

  1. Stimulus:    Creative thinking does not occur in vacuum. It needs some stimulus to work on.
    1. Exploration: As diverge thinking, increasing quality of idea and allow adequate time.
    1. Planning:   As defining information gathering information & making thinking visible.
    1. Activity:   It is doing some thing with one’s ideas that counts in life.

Review:           Some times it should be set a side for evaluator or review.

MOTIVATION

DEFINITION OF MOTIVATION:

  1. The word motivation (Latin; Motives=move), motivation is an inner impulse that induces a person to act in a certain way
    1. Motivation is a process which starts with a need that activates behavior or a drive that is aimed at an incentive.
      1. Need: Needs are created when physiological or psychological imbalance occurs.
      1. Drive: That setups to diminish or relieve needs
      1. Incentives: Anything that will alleviate a need or reduces the drive.
  2. MOTIVATOR:

A person who stimulate the people for inner impulses, which induce a person to act in a certain way

  • TYPES OF MOTIVATION:
  • Extrinsic Motives: Motive that is experienced from external like: to get position, or good marks.
  • Intrinsic Motives: Motive that is fulfills through the inner needs of the person like, satisfaction, this is the best form of the motive.
  • LEVELS OD MOTIVATION:
  • level 1: to obtain the necessities for life such as: food, shelter, rest, safety and clothing.
  • level 2: To safety, social needs such as: love, friendship, & respect.
  • Level 3: To develop a nurse for personal satisfaction such as Talents and abilities.
  • FACTORS OF MOTIVATION:
    • Nature of the work
    • Responsibility
    • Achievement
    • Recognisation factor
    • Self improvement
    • Advancement
  • DEMITIVATING FACTORS:
  • Inadequate salary
  • Bad working condition
  • In-effective administration
  • In-competent supervision
  • Poor inter-personal relationship
  • Personal qualities of leader
  • THEORIES OF THE MOTIVATION:

There are three theories, proposed during the 1950, they are:

  1. MASLOW NEEDS:
    1. Physiological needs as Hunger, Water, Air, Shelter
    1. Safety needs         as Safety
    1. Social needs          as love & affection
    1. Self esteem           as High status in society
    1. Self actualization  as Self respect
    1. X & Y THEORY:

Dougles Macgregor proposed two destruct of the nature of the human being such as: basically negative view as “X” & positive view as “Y” theory.

  • MOTIVATION HYGIENIC THEORY:

Freed Rick Herzberg states that an individual relation to his/her work is a basic one and that his/her attitude to work cab be every well determined success or failure.

According to this theory the factors are leading to job satisfaction are separated and distinct that leads inter-personal relation working condition & salary have been characterized by Herzberg as Hygienic factor.

  • MOTIVES:

A person is stimulus promoting a person to act in a particular way. Every action has a motive behind it. Motivation is consist of =Motive + Action

  1. EXAMPLES OF MOTIVES:
  2. Wish or Desire
  3. An idea
  4. A need e.g.,; Hunger, Sex
  5. Some interest
  6. An emotion
  7. A reward
  8. A goal

INTRODUCTION TO LEADERSHIP

                 A. DEFINITION OF LEADERSHIP:

  • It is an action of the leader, the leadership is the activity on influencing the people to co- operate towards some goals which they come to find desirable.
  • It is the use of ones skills to influences other to the best of their abilities.
  • It is process of influencing others.
  • Leadership, a process of influencing group activities towards achieving goals in a given situation.
  • DEFINITION OF THE LEADER:
  • A leader is a person who leads people for achieving goals in a given situation through influencing.
  • TYPES ACCORDING TO STYLE:
    • Autocratic(Authoritative) Style leadership Advantages/ Characteristics:
  • Absolute leadership by the one person (Greek: autokrateia)
  • Autocratic Leadership has unlimited powers
  • Autocratic Leadership is firm, instant and self-assured
  • Autocratic Leadership possesses one-way communication.
  • Autocratic Leadership is disciplined
  • Autocratic Leadership is peaceful and forceful.
  • Autocratic Leadership is a dictatorship
  • Autocratic Leadership is good for quality of work
  • Autocratic Leader is director and dominate personality
  • Autocratic Leadership is favorable to deal in emergency due to the punctuality
  • Autocratic Leadership, people are well informed about their job

Disadvantages:

  • Frustration
  • Lack of moral
  • Conflict develops easily
  • Workers are lazy
  • More concerned with the task rather than right of the workers.
    • Democratic(Participative) Style leadership Advantages/ Characteristics:
  • This leadership is by the people, for the people and of the people
  • Democratic leader, shares their ideas with co-workers
  • Democratic leader, always makes decision before to consult the follower
  • Democratic leader, improves job satisfaction that leads to the mental and social health
  • Democratic leader gets high moral, free discussion, positive motivation and social equality.
  • Democratic leadership is a creative leadership
  • Democratic leadership is a two-way process of communication
  • Democratic leader, gets suggestions and complains
  • Democratic leader, get more quality and quantity of work
  • Democratic leadership is time consuming style leadership
  • Democratic leader, acts as a helper
  • Democratic leadership based on equality.
    • Laissez fairs (Free-rain / Anarchic) style leadership:

Advantages/ Characteristics:

  • This leadership is extreme form of democratic.
  • Free-rain leader, leaves most of his/her work on the members
  • Free-rain leader has no established goal and policies.
  • Free-rain leader, gives authority to the followers
  • Free-rain leader, gets job satisfaction
  • Free-rain leader, gets less work but quality of work is found

Disadvantages:

  • It is non-interference leadership style
  • In this over-expectations are found that leads towards the frustration
  • It is highest form of the freedom
  • Lack of trust is found among the group
  • Leader does not help in decision making
  • Workers are careless
  • Discipline is absent
  • More freedom leads to over-confidence and frequentness
 
  • Multicratic style leadership:

This leadership combines the best point of three (Autocratic, Democratic & Free-rain) traditional style of leadership.

  • Bureaucratic style leadership:
  • A government by the central administration (Oxford)
  • Modifying autocratic style leadership:
  • Modifying auto-cratic type is help between democratic and free-rain style.
  • TYPES ACCORDING TO PERSONAL CHARACTERSTICS:   
  • Trained leadership    (leader is trained for job)
  • Emergent leadership (leader is emerged from the followers)
  • Charismatic leadership (leader possess enthusiasm)
  • THEORIES OF THE LEADERSHIP:
  • THE GREAT MAN THEORY:

According to this theory, there are certain inborn qualities present in an individual as, intelligence, courage, self-control and decision making and theory described as leaders are born not made.

  1. TRAIT THEORY: (Latin; tracus= Tract)

According to this theory, all the human activities like eating, language and culture are sought through learning and experience and also this theory explains that leadership is acquired through learning and experience.

  1. CHRIASTMATIC THEORY:

According to this theory, there is personal quality of leadership that arouses a special loyalty or enthusiasm and emotional commitment among the followers.

  1. SITUATIONAL THEORY:

A person could be a leader in a situation and follower in another situation. This leader depends upon the situation and general intelligence does not seem to be the answer.

  1. CONTIGENCY (Connectively) THEORY:

According to this theory the effectiveness of leader is depending upon in inter-personal relationship of leader and workers.

  1. PATH-GOAL(Expectancy/ Smooth way goal) THEORY:

According to this theory, leaders are effective because of the influence on follower’s motivation; to perform and their satisfaction leadership smooths the path to achieve the goal.

  1. GROUP & EXCHANGE THEORY:

This theory indicates that followers has effect over on the behavior on the leader and leader has effect on the attitudes of the followers, and theory states that leadership is an exchange process between leader and the followers.

  • FACTORS EFFECTING ON LEADERSHIP:   
  • Personal factors:
    • Age
    • Sex
    • Heredity
    • Socio-economic status
    • Cultural back ground
    • Education
    • Experience
  • Environmental factors:
    • Social factor
    • Political factor
    • Expectation of society
    • Social structure
    • Technology
  • FUNCTION OF THE LEADERSHIP:
  • Planning
  • Initializing function
  • Supervising and Controlling
  • Supporting & Motivating
  • Informing
  • Staffing (such as job description, interviewing)
  • Training
  • Processing paper work
  • Disciplining & punishing
  • Socialism
  • Interacting with out-siders
 
  • QUALITIES OF THE LEADERSHIP:

Most of the qualities depend upon the style of the leadership

  • Knowledge & professional skills
    • Educated & trained in his/her job
    • Intelligent
    • Energetic
    • Punctual
    • Interested in his/her profession
    • Physically fit
    • Dutiful
    • Hard worker
    • Efficient
    • Self-confident
    • Good judgment
    • Team spirit
    • Common sense
  • Behavior
  • Honest
  • Active & Cheerful
  • Loyal
  • Social
  • Diplomatic in his/her dealings
  • Respected by the society
  • Kind hearted
  • Humors
  • Dependable
  • Understandable
  • Adaptable to different circumstances
  • Tolerant
  • Enthusiastic in his/her work
  • Self-disciplined and
  • Self-control
  • Communication skills
  • Good listener
  • Effective speaker
  • Soft-spoken words
  • Polite
  • Easy to talk
  • Approachable
  • Skills of working together
  • Facilitator rather than leader
  • Democratic
  • Self-criticism
  • Co-operative
  • Self-centered
  • LEADERSHIP BASIS OF POWER:
  • Reward power
  • Punishment power
  • Information power
  • Expert power
  • Legitimate power
  • Referent power

TYPES OF REWARD:

  1. Natural Reward:
    1. Social: as friendly greeting, feed back performance
    1. Advancement: & facilities: as special assignment smile, early time off duty, office facilities.
  2. Arranged Reward:
    1. Consumable reward: such as; Break tea, free lunch
    1. Manipulatable reward: Such as; Trophies, Watches, Company cars
    1. Visual/ Auditory reward: Such as; speakers allowed in the office
    1. Token reward: Such as; Money, Vacation trip.
  • RELATIOSHIP BETWEEN NURSING AND LEADERSHIP:     

The role of a nurse as a leader is given as under:

  • Leader of the ward
  • Leader of the group
    • Ward sister
      • Matron
      • Tutors
      • Class Representative
  • Leader in the hospital
  • Leader in the society

Founder of the Modern Nursing Miss: Florence Nightingale showed great job in the Crimean war in 1954 through providing sanitary work in the hospital at time she worked as a leader in the society.

  • PRINCIPLES OF THE LEADERSHIP:

As a leader, a leader should know;

  • His profession & specific skills
  • Determine self limitation & try to get self improvement
  • He/She keep his/her staff & look out for their welfare
  • He/She should keep his/her group members well informed.
  • He/ She sets the example for his sub-ordinates
  • He/She ensures that task is being performed is understandable, organized, supervised and accomplished.
  • He/She should trained his/her staff as a team
  • He/She make just and timely decisions
  • He/She should develop a sense of responsibility among the sub-ordinates.
  • He/She should distribute work among the sub-ordinates according to their capabilities.
  • He/She accept responsibility of his/her actions.
  • HOW A  GOOD LEADER TRY TO PREVENT FROM DISPUTE:    

Disputes can be prevented by:

  • Frequent meeting of team members
  • Allowing people to express views openly & letting the whole group decide
  • Sharing agreed objectives
  • Having delegated job description
  • Distribution task fairly
  • Observe the health; worker is prepared for health care.
  • Using principles of the medication
  • Perform procedures properly or not his/her behavior is good or bed.
  • Making a checklist before going to start task.
  • FORMAL & INFORMAL LEADER:

FORMAL LEADER:

Leader is formal when practicised by a designed leader of a group. e.g.: leadership practiced by the Nursing Superident INFORMAL LEADER:

Leadership is informal when practicised by a team member who is not designed as a leader of the group in an official capacity.

e.g.: Nurse of a hospital un-officially chooses one of them as their leader in order to present their problem to administration.

  • POSITIVE & NEGATIVE LEADER:

POSITIVE LEADER:

The leader inspires his/her followers towards constructive activities resulting in progress of the group as well as that of the society.

e.g.: Quaid-e-Azam Muhammad Ali Jinnah who guided the Muslims if India and through developed unity among them resulted creation of Pakistan.

NEGATIVE LEADER:

In this type of leadership, the leader inspires his/her followers towards destructive activities. e.g.: Hitler was a negative leader who guided his country towards the destruction.

INTRODUCTION TO COMMUNICATION

INTRODUCTION TO COMMUNICATION

               A. DEFINITION TO COMMUNICATION:

  • Communication is described as mode of verbal and non-verbal response.
  • Communication is described as transmission and reception of messages.
  • PURPOSE OF THE COMMUNICATION:
    • To initiate action
    • To learn
    • To exchange ideas
    • To win commitment
    • To convey message
    • To inquire something
    • To enlarge understanding
    • To help others
    • To reduce tension
    • To change attitudes
    • To solve problem
    • To update the facts
  • ELEMENTS OF THE COMMUNICATION:
  • Sender
  • Receiver
  • Messenger
  • Channel (Media)
  • Feed back
  • TYPES OF THE COMMUNICATION:
    • DOWNWARD COMMUNICATION:
  • Communication through superior to the sub-ordinates.
  • UPWARD COMMUNICATION:
  • Communication through sub-ordinates to the superior.
  • HORIZONTAL COMMUNICATION:
  • Communication between equal status personalities.
  • LATERAL COMMUNICATION:
  • Communication through third party.
  • STEPS OF THE COMMUNICATION PROCESS:      
  • THINKING: Process begins with thought, ideas & feelings
  • ENCODING: When ideas converted into the words, symbol by the sender
  • TRANSMITTING: Message transmitted via the channel
  • PERCEIVING: Receiving of the message through the five senses
  • DECODING: Message is put into some understandable form by the receiver
  • FEED BACK: Replying of the message either positive or negative.
  • ACTION: Conclusion of the message if understandable positive result achieved, if not respectively negative result achieved.
  • GENERAL TYPES OF THE COMMUNICATION:
    • Direct verbal communication:     face to face communication
    • Indirect verbal communication: mass-media communication
    • Non-verbal communication:       facial expressions, gestures, general appearance
    • Formal communication:              official communication
    • Informal communication:            grape wine, rumors communication
    • One-way communication:           communication in auto-cratic style
    • Two-way communication:          communication between or among the people
    • Writing communication:             paper communication work
    • Para-language communication: tone of voice firm, volume, speech rate

6.  Abstract communication:  communication which you can not feel but can observe as Painting, photo etc

  • MEDIA USED FOR COMMUNICATION:
  • Oral Media:
    • Speeches
    • Television
    • Meetings
    • Public system
  • W ritten Media:
    • Letters
    • Manuals
    • Newspaper
    • Description of procedures
    • Reports
    • Magazines
    • Posters
  • FACTORS  AFFECTING ON COMMUNICATION:   
    • Feed back
    • Trust
    • Expectations
    • Values
    • Status
    • Compatibility
      • Emotions
      • Language
      • Time pressure
      • Non-verbal selection
      • Over-load
  • BARRIERS OF COMMUNICATION:
    • Filtering
    • Emotions
    • Language
    • Time pressure
    • Non-verbal
    • Selective
    • Over load
    • Short circuiting
    • Distortion
  • PATTERNS OF NETWORK COMMUNICATION:   
    • Chain pattern
    • Y-pattern
    • Wheel pattern
    • Circle pattern
    • Oval pattern
    • All channels (Bazar/ Market)
  • CHANNELS OF THE COMMUNICATION:
    • Speech way communication
    • Sound way communication
    • Action way communication
    • Taste way communication
    • Smell way communication
    • Touch way communication
    • Silence way communication
    • Mannerism way communication
  • SKILLS OF THE COMMUNICATION:
    • Telling skills
    • Asking skills
    • Listening skills
    • Understanding skills
    • Convincing skills
    • Observing skills
  • WAYS OF IMPROVING COMMUNICATION:
    • Try to clarify the ideas
    • Ensure that, there is true purpose of communication
    • Positive tone of voice create interest
    • Learn proper term of address
    • Try to develop good relationship
    • Get avoidance from the hate
    • Be simple
    • Be honest
    • Try to share personal experience & belief
    • Explain purpose of your organization & follow up your communication
    • Elevate effectiveness of the message

LEADERSHIP AND MANAGEMENT

LEADERSHIP AND MANAGEMENT

A.  DIFFERENCE BETWEEN MANAGER AND LEADER:   

No:ManagerLeader
1.He/She is appointed by higher authorityHe/She emerged from the group
2.He/She is head of formal group onlyHe/She is seen every where (formal\ informal)
3.He/She derives authority from the organizedHe/She may not have authority
4.He/She may be functional without followerHe/She may not functional in the absence of follower
5.He/She is responsible to achieve goalHe/She simply gets other to follow the plan
6.He/She is organizedHe/She is not organized
7.He/She does not generate new ideasHe/She generates new ideas
8.He/She pays great attention to detailHe/She degrades the detail
9.He/She focuses on structure and systemHe/She focuses on the people
10.He/She relies on controlHe/She responds trust on members
11.He/She has short range prospectiveHe/She has long range of view
12.He/She asks How & When?He/She asks What & Why?
13.He/She is formalHe/She is informal
14.He/She accepts the existing stage & tries to wait itHe/She challenges existing stage & tries to develop it

B.  DIFFERENCE BETWEEN MANAGEMENT AND LEADERSHIP:     

No:ManagementLeadership
1.Management is formal (Official)Leadership is informal (unofficial)
2.Management is designed position within organizationLeadership is an achieved position
3.Management is an assigned roleLeadership is an attained role
4.In Management, Manager receives the power from the organizerIn Leadership, Leader receives power from the followers.
5.In Management, People follow due to the jobIn leadership, people follow on the voluntary basis

INTRODUCTION TO MANAGEMENT

INTRODUCTION TO MANAGEMENT

A.      DEFINITION TO MANAGEMENT:

  • Management is defined as supervision of work and implementation of work.
    • Management is defined as carrying out work in planned manner and at the planned time is called Management.
    • Management is defined as supervision of an activity in all subjects.
    • Management is explained as doing work in a better manner is known as management.
    • management is explained as all possible resources, to ensure proper implementation work
    • Management is defined as to organize and use the resources (people, money, and things) of an organization to achieve its goal.
    • Management is an art of managing, handling, controlling with the directing.
  • DEFINITION OF THE MANAGER:

Manager is a person who carries out the management.

  • ELEMENTS OF THE MANAGEMENT:
    • Planning
    • Implementation
    • Evaluation
    • Selecting
    • Directing
    • Controlling
    • Decision Making
  • FUNCTION OF THE MANAGEMENT:
    • Planning
    • Implementation
    • Evaluation
    • Staffing function
    • Organizing function
    • Decision Making
    • Managing
  • MANAGEMENT NEEDS/ RESORCES:
    • Man/ People resources (Reversible resource)
    • Money resources       (Reversible resource)
    • Time resources         (Irreversible resource)
    • Equipment resources (Reversible resource)
    • Drug resources          (Reversible resource)
    • Paper work resources (Reversible resource)
    • Space resources         (Reversible resource)
  • PRINCIPLES OF THE MANAGEMENT:
    • Objectives
    • Learning from experience
    • Division of labor
    • Delegation
    • Substitution of resources
    • Convergence of work
    • Functional determine structure
    • Management by expectations
    • Shortest decision path
  • FACTORS EFFECTING ON MANAGEMENT:
    • Institutional structure
    • Institutional objectives
    • Task factor
    • Environmental factor
    • Social structure
    • People factor
  • MANAGERIAL SKILLS:
    • Technical skills:- such as: Policies, Controlling, Evaluating, Monitoring etc.
    • Conceptual skills:- such as: his/her task related to objectives of organization.
    • Human skills:- such as:- to work with & through people with motivation
  1. MANAGEMENT OF HEALTH TEAM:

A group of the people working together to give health care to the individuals and families in a community is called a health team.

  1. STEPS OF HEALTH TEAM:
    1. Understanding the community
    1. Understanding their problems
    1. Planning
    1. Implementation the plan